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Ethicolegal
ethics
medication error
A 34-year-old woman, Ms. Emily Clarke, admitted to a busy general internal medicine ward for acute exacerbation of Crohn's disease, develops severe abdominal pain and signs of a bowel obstruction. During the overnight cross-coverage handover, the outgoing resident, Dr. Anya Sharma, verbally communicates the management plan for Ms. Clarke to the incoming resident, Dr. Ben Carter. Dr. Sharma states, "For Ms. Clarke, if her pain escalates despite IV hydromorphone, she is to receive a bolus of IV lidocaine at 1.5 mg/kg over 10 minutes, followed by a continuous infusion at 2 mg/kg/hour, but *only* after consulting with GI surgery." Dr. Carter notes down the dosages but misses the critical caveat about consulting GI surgery due to simultaneous pagers and noise on the ward. An hour later, Ms. Clarke's pain significantly worsens, and Dr. Carter, recalling the verbal instruction, orders the IV lidocaine bolus and infusion without consulting surgery. Ms. Clarke subsequently develops cardiac arrhythmias and seizures due to lidocaine toxicity, requiring transfer to the ICU. Which of the following interventions, if routinely implemented, would have been most effective in preventing this adverse event?
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